Vodacom poor customer service

<p>I swiyched bank accounts in March this year, my new bank changed all my debit orders for me and struggled with vodacom. I got a call from Vodacom bout my failed debit order because they had debited my old account, i told the consultant to change my details on Vodacom's side and they said they did, the following month, vodacom debited my old account again with no luvk. Now las month i got call from 4 different consultants whom i told to change my banking details, today when i called the 1 consultant said i am going to change them now, and then put me through to another department where i was told that i do not have an active debit order on my account. the sad thing is that my credit rating has been affected and all they can say is sorry.</p>