JG
Johan G
1 reviews | Active since Nov 2020
20 Nov 2020, 14:00
Vodacom Poor Customer Care
Most pathetic service! Trying to cancel a contract with Vodacom is impossible because the staff at customer care, cancellations department and retentions department are *********** and poorly trained!!! Absolutely no service and no customer care. I will NEVER recommend Vodacom
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Vodacom's replyOfficial
21 Nov 2020, 08:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2020, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team