AB
Adri B
1 reviews | Active since Jun 2019
06 Jul 2020, 16:01
Vodacom poor customer care
I am struggling to get hold of Vodacom as I moved... I have been hours on hold... Still no response... But I still pay my Fibre every month as that is the first thing they deducted... But getting any response from them is useless
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Replies (2)
Vodacom's replyOfficial
06 Jul 2020, 16:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jul 2020, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AB
Adri B's updateReviewer Update
06 Jul 2020, 16:29Well... I am still on hold 55 min now
AB
Adri B's update06 Jul 2020, 16:29
Reviewer Update
Well... I am still on hold 55 min now