Vodacom Poor Client Service

Item: Vodacom
Rating: 1
Author: Alec B

Incapable of providing me with a suggested revised plan. Numerous calls and emails but they have not given me a meaningful answer.

They'll tell HP that they are responding but as they did last week, it'll be a talk shop and no solution.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

06 Oct 2025, 13:49

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Oct 2025, 13:49

Official

Vodacom's replyOfficial

06 Oct 2025, 18:58

Vodacom's reply06 Oct 2025, 18:58

Official