VODACOM POOR AFTER SERVICE. MALFUNCTION ROUTERS

Please note: This problem is not with the staff of waterfall mall Rustenburg. I signed a 200gig wifi contract with vodacom 15 March 2022. 25 March 2022 We recieved a alcatal HH72V1 WIFI Router. Since we recieved this router our trouble started with a no signal. We stay on a farm 40km from Rustenburg. 31 March was the first time, we took it back to vodacom Rustenburg Waterfall mall. They will try to fix it, my question why dont they replace the router? no they only repair. We recieved the router 2 April 2022. 6 April again no internet, the same problem with the router, contact waterfall mall with the screenshot of the router showing no signal. 13 April no power they will let us know. 14 April 2022 bring in the router. Recieved the router back again. 18 May 2022 same problem. Router is not working as we dont know what to do anymore. Brought in the router again to Vaodacom to see what they can do. Looks like it was finally working for a while. I just left it if it shows no internet, then after an hour or so or longer it works again until the next day or 2. Today 24 April 2023. My router just died, no lights, no power. Tried everything. Contacted my insurance. No we can not replace the router you should've specified it under all risk. Contacted Vodacom Waterfall mall, please being in router to the technicians. Oh my goodness how many times do they want to work on this router. I just decided that I will never ever take out another contract with VODACOM. Its a struggle. All the money on diesel driving 40km in and out. They just dont care. Never ever again... I