MS
Marius S
1 reviews | Active since May 2019
04 Oct 2023, 19:28
Vodacom please wake up
I am so sick and tired of Vodacom saying that my account is in arrears and that my account is blocked and yet I have never missed a payment!!!!!
Please make that make sense!!!!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
05 Oct 2023, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Oct 2023, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
MS
Marius S's updateReviewer Update
06 Oct 2023, 09:02Yeah I am sure you will! Like all the previous times I am still waiting for an answer!!!!!!!
MS
Marius S's update06 Oct 2023, 09:02
Reviewer Update
Yeah I am sure you will! Like all the previous times I am still waiting for an answer!!!!!!!
MS
Marius S's updateReviewer Update
06 Oct 2023, 17:53Oh guess what? Vodacom has still not made any effort to fix my account. Since I am not paying my account according to Vodacom I guess there is then no need to actually pay it since I have already been blocked!!!!!
MS
Marius S's update06 Oct 2023, 17:53
Reviewer Update
Oh guess what? Vodacom has still not made any effort to fix my account. Since I am not paying my account according to Vodacom I guess there is then no need to actually pay it since I have already been blocked!!!!!
MS
Marius S's updateReviewer Update
06 Oct 2023, 18:15Good day,
Please take note that this is a formal notice that I will stop paying my account.
I have asked you multiple times to provide me with a reason as to why my account is in “arrears” since my debit order has been paid for each and every month.
I have also asked you various times to explain to me why I received a recycled number on which I get constantly harassed by various attorney and best collectors. Before you deny this answer met this, why is your own attorney harassing me for this exact number being handed over by Vodacom for a Mr who’s name I can not mention here because of the act??? Please make that make sense!? And if you still want to dispute this I will gladly forward you the various communication (sms’s) I receive daily which all make mention of the same person. I will gladly also provide you with my call records of every person that keeps on phoning my number looking for the very same person you handed ofer for not paying his Vodacom account.
Have a wonderful day.
Thank you.
Please take note that this is a formal notice that I will stop paying my account.
I have asked you multiple times to provide me with a reason as to why my account is in “arrears” since my debit order has been paid for each and every month.
I have also asked you various times to explain to me why I received a recycled number on which I get constantly harassed by various attorney and best collectors. Before you deny this answer met this, why is your own attorney harassing me for this exact number being handed over by Vodacom for a Mr who’s name I can not mention here because of the act??? Please make that make sense!? And if you still want to dispute this I will gladly forward you the various communication (sms’s) I receive daily which all make mention of the same person. I will gladly also provide you with my call records of every person that keeps on phoning my number looking for the very same person you handed ofer for not paying his Vodacom account.
Have a wonderful day.
Thank you.
MS
Marius S's update06 Oct 2023, 18:15
Reviewer Update
Good day,
Please take note that this is a formal notice that I will stop paying my account.
I have asked you multiple times to provide me with a reason as to why my account is in “arrears” since my debit order has been paid for each and every month.
I have also asked you various times to explain to me why I received a recycled number on which I get constantly harassed by various attorney and best collectors. Before you deny this answer met this, why is your own attorney harassing me for this exact number being handed over by Vodacom for a Mr who’s name I can not mention here because of the act??? Please make that make sense!? And if you still want to dispute this I will gladly forward you the various communication (sms’s) I receive daily which all make mention of the same person. I will gladly also provide you with my call records of every person that keeps on phoning my number looking for the very same person you handed ofer for not paying his Vodacom account.
Have a wonderful day.
Thank you.
Please take note that this is a formal notice that I will stop paying my account.
I have asked you multiple times to provide me with a reason as to why my account is in “arrears” since my debit order has been paid for each and every month.
I have also asked you various times to explain to me why I received a recycled number on which I get constantly harassed by various attorney and best collectors. Before you deny this answer met this, why is your own attorney harassing me for this exact number being handed over by Vodacom for a Mr who’s name I can not mention here because of the act??? Please make that make sense!? And if you still want to dispute this I will gladly forward you the various communication (sms’s) I receive daily which all make mention of the same person. I will gladly also provide you with my call records of every person that keeps on phoning my number looking for the very same person you handed ofer for not paying his Vodacom account.
Have a wonderful day.
Thank you.