BM
Bongani M

1 reviews | Active since Nov 2017

11 Nov 2017, 16:27

Vodacom please stop taking my extra airtime and bonus airtime. Because every time I recharge I get them but I'm never able too use it because you taking it always after 2hours.

I find this very disappointing because on the terms and conditions it should expire at midnight. But that's never the case with you guys I buy airtime get extra airtime hours late extra airtime is gone.

0
Replies (1)
Vodacom
Vodacom's reply12 Nov 2017, 08:10
Official

We are currently investigating this matter and will update you regarding.

Accept our sincere apology for any inconvenience caused.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Kind regards

Vodacom Consumer Websites