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Sean C

1 reviews | Active since Feb 2018

17 Feb 2018, 15:57

Vodacom please stop *****ing my airtime

Vodacom keeps subscribing me to Vodacom Live! subscriptions without my consent. I have never subscribed to any Vodacom subscription service. I have never received any double opt-in emails or sms to confirm a subscription. Yesterday I found I was subscribed to no less than 5 of these services (not one opt-in was received). I went through the motions and cancelled all 5. This morning I find I have been subscribed to another 2 Again I went through the motions and cancelled both. Within 30 minutes I had been subscribed to another 2. Once more I went through the motions and cancelled both. This is ridiculous. Vodacom is shamelessly *****ing my money without my consent. VODACOM PLEASE STOP YOUR ******* SUBSCRIPTIONS!!!!!!

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Replies (1)
Vodacom
Vodacom's reply18 Feb 2018, 07:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team