SS
Sindisiwe S
1 reviews | Active since Aug 2026
30 Aug 2026, 23:14
Vodacom please restore my data urgently to this number ***
⭐️⭐️⭐️⭐️⭐️ Review: Vodacom Suspended My Number Without Proper Explanation I am extremely disappointed and angry with Vodacom. My cellphone number was suddenly suspended, and I was informed that it was “under investigation for *****ulent use of free data services” and would be suspended. This accusation is completely unfair because I purchased the data I was using. I did not knowingly or intentionally use any free or *****ulent data services. What makes this even more frustrating is that my number was suspended without giving me a proper explanation or clear evidence of what I supposedly did wrong. I have been left without access to my number and the data I had paid for. Vodacom, if you are accusing me of *****ulent activity, please provide clear evidence and explain exactly what happened. I paid for my data and I deserve an explanation and a fair resolution. I am requesting that Vodacom immediately investigate this matter, restore my number, and address the data/services I paid for. Customers should not be treated this way without proper communication or evidence. My number is ***
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Replies (5)SS
Hi Vodacom Consumer Website Team,
Thank you for getting back to me. I’m sorry I missed your call. I was not next to my phone at the time, which is why I was unable to answer.
Please feel free to call me again. I will make sure that I keep my phone nearby and available so that I can speak with you regarding my issue.
I would really appreciate your assistance in resolving this matter as soon as possible.
Regards,
Sindisiwe
Sindisiwe S's updateReviewer Update
01 Sept 2026, 15:29Hi Vodacom Consumer Website Team,
Thank you for getting back to me. I’m sorry I missed your call. I was not next to my phone at the time, which is why I was unable to answer.
Please feel free to call me again. I will make sure that I keep my phone nearby and available so that I can speak with you regarding my issue.
I would really appreciate your assistance in resolving this matter as soon as possible.
Regards,
Sindisiwe
SS
Sindisiwe S's update01 Sept 2026, 15:29
Reviewer Update
Hi Vodacom Consumer Website Team,
Thank you for getting back to me. I’m sorry I missed your call. I was not next to my phone at the time, which is why I was unable to answer.
Please feel free to call me again. I will make sure that I keep my phone nearby and available so that I can speak with you regarding my issue.
I would really appreciate your assistance in resolving this matter as soon as possible.
Regards,
Sindisiwe
SS
Sindisiwe S's updateReviewer Update
01 Sept 2026, 17:20 HelloPeter:
Subject: Vodacom Refusing to Assist Me – Extremely Disappointed
Dear HelloPeter Team,
I am extremely angry and disappointed with Vodacom’s response to my complaint.
Instead of actually investigating my issue and helping me resolve it, Vodacom simply told me to contact their switchboard and ask for the Forensics Department. I have already tried to get assistance, but I feel like I am being sent from one department to another without anyone taking responsibility for my problem.
My number was suspended, and my data was taken away despite the fact that I purchased the data. I have not received a proper explanation or evidence showing why this happened.
I am asking HelloPeter to please assist me because Vodacom is refusing to properly resolve my complaint. I am a paying customer and deserve a clear explanation and a fair investigation.
Vodacom, I am extremely unhappy with the way this matter has been handled. I need someone to take responsibility and properly assist me instead of simply giving me another number to call.
Please escalate this matter and help me get a proper resolution.
Regards,
Sindisiwe
Subject: Vodacom Refusing to Assist Me – Extremely Disappointed
Dear HelloPeter Team,
I am extremely angry and disappointed with Vodacom’s response to my complaint.
Instead of actually investigating my issue and helping me resolve it, Vodacom simply told me to contact their switchboard and ask for the Forensics Department. I have already tried to get assistance, but I feel like I am being sent from one department to another without anyone taking responsibility for my problem.
My number was suspended, and my data was taken away despite the fact that I purchased the data. I have not received a proper explanation or evidence showing why this happened.
I am asking HelloPeter to please assist me because Vodacom is refusing to properly resolve my complaint. I am a paying customer and deserve a clear explanation and a fair investigation.
Vodacom, I am extremely unhappy with the way this matter has been handled. I need someone to take responsibility and properly assist me instead of simply giving me another number to call.
Please escalate this matter and help me get a proper resolution.
Regards,
Sindisiwe
SS
Sindisiwe S's update01 Sept 2026, 17:20
Reviewer Update
HelloPeter:
Subject: Vodacom Refusing to Assist Me – Extremely Disappointed
Dear HelloPeter Team,
I am extremely angry and disappointed with Vodacom’s response to my complaint.
Instead of actually investigating my issue and helping me resolve it, Vodacom simply told me to contact their switchboard and ask for the Forensics Department. I have already tried to get assistance, but I feel like I am being sent from one department to another without anyone taking responsibility for my problem.
My number was suspended, and my data was taken away despite the fact that I purchased the data. I have not received a proper explanation or evidence showing why this happened.
I am asking HelloPeter to please assist me because Vodacom is refusing to properly resolve my complaint. I am a paying customer and deserve a clear explanation and a fair investigation.
Vodacom, I am extremely unhappy with the way this matter has been handled. I need someone to take responsibility and properly assist me instead of simply giving me another number to call.
Please escalate this matter and help me get a proper resolution.
Regards,
Sindisiwe
Subject: Vodacom Refusing to Assist Me – Extremely Disappointed
Dear HelloPeter Team,
I am extremely angry and disappointed with Vodacom’s response to my complaint.
Instead of actually investigating my issue and helping me resolve it, Vodacom simply told me to contact their switchboard and ask for the Forensics Department. I have already tried to get assistance, but I feel like I am being sent from one department to another without anyone taking responsibility for my problem.
My number was suspended, and my data was taken away despite the fact that I purchased the data. I have not received a proper explanation or evidence showing why this happened.
I am asking HelloPeter to please assist me because Vodacom is refusing to properly resolve my complaint. I am a paying customer and deserve a clear explanation and a fair investigation.
Vodacom, I am extremely unhappy with the way this matter has been handled. I need someone to take responsibility and properly assist me instead of simply giving me another number to call.
Please escalate this matter and help me get a proper resolution.
Regards,
Sindisiwe
SS
Sindisiwe S's updateReviewer Update
02 Sept 2026, 11:19Subject: Thank You for Resolving My Issue
Dear HelloPeter Team,
Good morning,
I would like to sincerely thank you for your assistance and for following up on my complaint. I’m happy to confirm that my issue has now been resolved after Vodacom removed the data service inhibitor and restored my data services.
Although my previously lost data was not restored, I appreciate the effort made by HelloPeter in helping me get the matter resolved.
Thank you for your support and for taking my complaint seriously. I truly appreciate your assistance.
Kind regards,
Sindisiwe
Dear HelloPeter Team,
Good morning,
I would like to sincerely thank you for your assistance and for following up on my complaint. I’m happy to confirm that my issue has now been resolved after Vodacom removed the data service inhibitor and restored my data services.
Although my previously lost data was not restored, I appreciate the effort made by HelloPeter in helping me get the matter resolved.
Thank you for your support and for taking my complaint seriously. I truly appreciate your assistance.
Kind regards,
Sindisiwe
SS
Sindisiwe S's update02 Sept 2026, 11:19
Reviewer Update
Subject: Thank You for Resolving My Issue
Dear HelloPeter Team,
Good morning,
I would like to sincerely thank you for your assistance and for following up on my complaint. I’m happy to confirm that my issue has now been resolved after Vodacom removed the data service inhibitor and restored my data services.
Although my previously lost data was not restored, I appreciate the effort made by HelloPeter in helping me get the matter resolved.
Thank you for your support and for taking my complaint seriously. I truly appreciate your assistance.
Kind regards,
Sindisiwe
Dear HelloPeter Team,
Good morning,
I would like to sincerely thank you for your assistance and for following up on my complaint. I’m happy to confirm that my issue has now been resolved after Vodacom removed the data service inhibitor and restored my data services.
Although my previously lost data was not restored, I appreciate the effort made by HelloPeter in helping me get the matter resolved.
Thank you for your support and for taking my complaint seriously. I truly appreciate your assistance.
Kind regards,
Sindisiwe
SS
Sindisiwe S's updateReviewer Update
04 Sept 2026, 07:22Subject: Urgent Complaint – Vodacom Has Suspended My Number Again Without Justification
Dear HelloPeter Team,
I am writing to express my extreme frustration and disappointment with Vodacom. My number has been suspended again, and I have received an SMS stating that it is under investigation for allegedly using free data services *****ulently.
I strongly dispute this allegation. I have not intentionally or *****ulently used any free data services, and I am tired of having my number suspended without a proper explanation or evidence.
This situation is extremely disrespectful and has caused me unnecessary stress. I have already tried to resolve this matter, yet Vodacom has suspended my number again.
I am now seriously considering moving to another network because I cannot continue dealing with repeated suspensions and accusations without a proper reason.
I kindly ask HelloPeter to urgently intervene and escalate this matter with Vodacom. I want Vodacom to provide a clear explanation for why my number was suspended again, what evidence they have against me, and when my number will be fully restored.
I have attached the screenshot of the SMS I received as proof.
I am honestly tired of this situation and just want fair and respectful treatment as a customer.
Kind regards,
Sindisiwe
***
Dear HelloPeter Team,
I am writing to express my extreme frustration and disappointment with Vodacom. My number has been suspended again, and I have received an SMS stating that it is under investigation for allegedly using free data services *****ulently.
I strongly dispute this allegation. I have not intentionally or *****ulently used any free data services, and I am tired of having my number suspended without a proper explanation or evidence.
This situation is extremely disrespectful and has caused me unnecessary stress. I have already tried to resolve this matter, yet Vodacom has suspended my number again.
I am now seriously considering moving to another network because I cannot continue dealing with repeated suspensions and accusations without a proper reason.
I kindly ask HelloPeter to urgently intervene and escalate this matter with Vodacom. I want Vodacom to provide a clear explanation for why my number was suspended again, what evidence they have against me, and when my number will be fully restored.
I have attached the screenshot of the SMS I received as proof.
I am honestly tired of this situation and just want fair and respectful treatment as a customer.
Kind regards,
Sindisiwe
***
SS
Sindisiwe S's update04 Sept 2026, 07:22
Reviewer Update
Subject: Urgent Complaint – Vodacom Has Suspended My Number Again Without Justification
Dear HelloPeter Team,
I am writing to express my extreme frustration and disappointment with Vodacom. My number has been suspended again, and I have received an SMS stating that it is under investigation for allegedly using free data services *****ulently.
I strongly dispute this allegation. I have not intentionally or *****ulently used any free data services, and I am tired of having my number suspended without a proper explanation or evidence.
This situation is extremely disrespectful and has caused me unnecessary stress. I have already tried to resolve this matter, yet Vodacom has suspended my number again.
I am now seriously considering moving to another network because I cannot continue dealing with repeated suspensions and accusations without a proper reason.
I kindly ask HelloPeter to urgently intervene and escalate this matter with Vodacom. I want Vodacom to provide a clear explanation for why my number was suspended again, what evidence they have against me, and when my number will be fully restored.
I have attached the screenshot of the SMS I received as proof.
I am honestly tired of this situation and just want fair and respectful treatment as a customer.
Kind regards,
Sindisiwe
***
Dear HelloPeter Team,
I am writing to express my extreme frustration and disappointment with Vodacom. My number has been suspended again, and I have received an SMS stating that it is under investigation for allegedly using free data services *****ulently.
I strongly dispute this allegation. I have not intentionally or *****ulently used any free data services, and I am tired of having my number suspended without a proper explanation or evidence.
This situation is extremely disrespectful and has caused me unnecessary stress. I have already tried to resolve this matter, yet Vodacom has suspended my number again.
I am now seriously considering moving to another network because I cannot continue dealing with repeated suspensions and accusations without a proper reason.
I kindly ask HelloPeter to urgently intervene and escalate this matter with Vodacom. I want Vodacom to provide a clear explanation for why my number was suspended again, what evidence they have against me, and when my number will be fully restored.
I have attached the screenshot of the SMS I received as proof.
I am honestly tired of this situation and just want fair and respectful treatment as a customer.
Kind regards,
Sindisiwe
***
SS
Sindisiwe S's updateReviewer Update
05 Sept 2026, 15:22Subject: Urgent Follow-Up – Still Waiting for Vodacom to Resolve My Suspended Number
Dear HelloPeter Team,
I am writing to follow up on my complaint because I am still waiting for Vodacom to resolve my issue. I honestly do not understand what is going on with this network service. 😔
Vodacom has been completely quiet, and I am not receiving any updates or communication from them. Meanwhile, I am suffering because I cannot properly use my number, and I am losing important opportunities, messages, and other important things because of this suspension.
I have been patient and have given Vodacom enough time to address the matter, but their lack of communication is extremely frustrating and disrespectful.
Please, HelloPeter, help me escalate this matter urgently and ask Vodacom to respond to me and resolve my issue as soon as possible. I just want my number restored and a proper explanation for what happened.
I am really tired of having to chase Vodacom for a solution. 😔
Thank you for your assistance. I sincerely hope this matter can finally be resolved.
Kind regards,
Sindisiwe
***
Dear HelloPeter Team,
I am writing to follow up on my complaint because I am still waiting for Vodacom to resolve my issue. I honestly do not understand what is going on with this network service. 😔
Vodacom has been completely quiet, and I am not receiving any updates or communication from them. Meanwhile, I am suffering because I cannot properly use my number, and I am losing important opportunities, messages, and other important things because of this suspension.
I have been patient and have given Vodacom enough time to address the matter, but their lack of communication is extremely frustrating and disrespectful.
Please, HelloPeter, help me escalate this matter urgently and ask Vodacom to respond to me and resolve my issue as soon as possible. I just want my number restored and a proper explanation for what happened.
I am really tired of having to chase Vodacom for a solution. 😔
Thank you for your assistance. I sincerely hope this matter can finally be resolved.
Kind regards,
Sindisiwe
***
SS
Sindisiwe S's update05 Sept 2026, 15:22
Reviewer Update
Subject: Urgent Follow-Up – Still Waiting for Vodacom to Resolve My Suspended Number
Dear HelloPeter Team,
I am writing to follow up on my complaint because I am still waiting for Vodacom to resolve my issue. I honestly do not understand what is going on with this network service. 😔
Vodacom has been completely quiet, and I am not receiving any updates or communication from them. Meanwhile, I am suffering because I cannot properly use my number, and I am losing important opportunities, messages, and other important things because of this suspension.
I have been patient and have given Vodacom enough time to address the matter, but their lack of communication is extremely frustrating and disrespectful.
Please, HelloPeter, help me escalate this matter urgently and ask Vodacom to respond to me and resolve my issue as soon as possible. I just want my number restored and a proper explanation for what happened.
I am really tired of having to chase Vodacom for a solution. 😔
Thank you for your assistance. I sincerely hope this matter can finally be resolved.
Kind regards,
Sindisiwe
***
Dear HelloPeter Team,
I am writing to follow up on my complaint because I am still waiting for Vodacom to resolve my issue. I honestly do not understand what is going on with this network service. 😔
Vodacom has been completely quiet, and I am not receiving any updates or communication from them. Meanwhile, I am suffering because I cannot properly use my number, and I am losing important opportunities, messages, and other important things because of this suspension.
I have been patient and have given Vodacom enough time to address the matter, but their lack of communication is extremely frustrating and disrespectful.
Please, HelloPeter, help me escalate this matter urgently and ask Vodacom to respond to me and resolve my issue as soon as possible. I just want my number restored and a proper explanation for what happened.
I am really tired of having to chase Vodacom for a solution. 😔
Thank you for your assistance. I sincerely hope this matter can finally be resolved.
Kind regards,
Sindisiwe
***