1 reviews | Active since Jul 2017
Vodacom please refund my DATA on my phone
I took out a new contract from Vodacom early this year and in Feb I received 20GB once off for free(Which was part of the package deal for a S8 phone)....28days later the rest of the data about 15GB's was taken away?
how does that happen, which is ****************!!!
Please give my data back as I am a paying customer and have upheld my end of the deal.
I expect the same from Vodacom
thanks Wiehahn
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Wiehahn Roos,
I do apologise for the delay in response.
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Dear Wiehahn Roos,
I do apologise for the delay in response.
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW