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Janico S
1 reviews | Active since Oct 2022
10 Oct 2023, 17:47
Vodacom, please lose TOBI!
Tobi chat to a live agent service is appaling. No real assistance or information and the agent just logs off when they feel like it.
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Vodacom's replyOfficial
11 Oct 2023, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Oct 2023, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team