VODACOM PLEASE IM ASKING YOU NICELY TO CONTACT ME AND RESOLVE THIS ISSUE

Dear Vodacom I am completely confused how you can overcharge me on my monthly invoice, then I complain and you send a generic email apologizing and saying you will correct the issue by my next invoice, you don't correct the issue or refund me but overcharge me again on my next invoice.

You then ignore 4 of my complaints.

Is this even possible? Is this who you really are? Would you accept this level of service if it was you?

Please Vodacom, I'm asking you very nicely to contact me and resolve this issue.