Vodacom please hire people who are able to speak languages we can understand and hire people who are well mannered!

Item: Vodacom
Rating: 1
Author: Michelle M

I called 112 in desperation and a lady speaks Zulu or Xhosa or what language is it. Then I tell her in English what my problem is n she continues to speak that language, isn't the emergency line for any S. A official language client is using to communicate. Very dissatisfied n hurt.

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Replies (1)

Vodacom's replyOfficial

06 Jan 2020, 08:30

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Jan 2020, 08:30

Official