GO
Georgia O

1 reviews | Active since Jan 2015

08 Aug 2017, 17:56

Vodacom please help urgently

<p>Hi, I wrote this review a month ago: I visited my Vodacom store on 1 June 2017 to take out a new voice and data contract. They had problems doing so and contacted me the next day to come and sign and so forth, but now I have noticed that I have to contracts running concurrently. I will not be using the new contracts voice and data this month, so could you please only start that contract from next month as I have not budgeted for both contracts. Please help.</p> <p> </p> <p>I paid my Vodacom account beginning of July.</p> <p> </p> <p>This month I received an account for Smart S for June and July? Can that possibly be correct?</p> <p><br />Kind regards<br /> <br />GEORGIA OLIVER</p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply09 Aug 2017, 05:55
Official

Dear Customer,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

GO
Georgia O's update11 Aug 2017, 11:19
Reviewer Update

Dear Vodacom,

I would appreciate a response to my problem above ASAP.

Regards

GEORGIA OLIVER