RA
Rasheda A

1 reviews | Active since Jan 2018

31 Mar 2020, 13:54

VODACOM PLEASE HELP ME!!!

Vodacom I need your help please!!! I have paid my account and I need to reactivate my service please I have an LTE rooter. I dont have an account number as I never received an account/invoice from you since I have this contract December 2019. Please I need someone to contact me I have been phoning the call centre and I can’t even get through to an agent I have tried chatting but that’s also not working I don’t know what to do!

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Replies (1)
Vodacom
Vodacom's reply31 Mar 2020, 15:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team