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Mo M

1 reviews | Active since Oct 2022

23 Apr 2023, 22:05

Vodacom please help me

I need help please, Vodacom is not helping me 😭😭😭😭. Some did a SIM swap last night with my Vodacom number, I called Vodacom many times with my phone not going through. I opted for tobi and it was not helping. Since this morning I was asking people to help me to go to the store for me however I was told they can't help me because I need to call but when I call +*** I am not going through. Now the person activated WhatsApp with my number and God knows what will happen next. I asked Vodacom to call me on an international number but they refused. I need help before anything happens to me and people around me. I can only give them my contact number if they can respond because my Vodacom number is taken by a stranger

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Replies (1)
Vodacom
Vodacom's reply24 Apr 2023, 06:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team