Vodacom Please follow up

Item: Vodacom
Rating: 2
Author: Tristan P

I bought BIS for my blackberry last week Tuesday 1 December 2015 after an hour it stopped working. We went to Vodacom Cape Gate and they said the fault lay with Rim Blackberry, so they logged the fault and said it could take up to 48 hours for Blackberry to contact us. Its a week tomorrow and still no one has contacted us. Can Vodacom please follow up with Blackberry or refund us the airtime as we can't just write off the R60. Ref for Rim: S3-9O13P-P2uM9

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Replies (1)

Vodacom's replyOfficial

07 Dec 2015, 14:27

Hello someone101,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Vodacom's reply07 Dec 2015, 14:27

Official

Hello someone101,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team