VODACOM PLEASE EMAIL ME!!

I urgently need someone from Vodacom to contact me via email. I had a ***** Dispute in August 2018 - till today things have just gone from bad to worse. I have sent numerous emails to the following email adresses: ********** ********** **********

I received a response from the ***** department requesting documents (which they already had, by the way) and then I received an email from ********** from a Susan Monaise the Executive Client Liasion Officer promising that my claims will be investigated and feedback given to me - this was on 06 February 2018, I am still waiting.

I made it very clear in all my communication that I will not have any telephonic conversations with anyone from Vodacom - as this is how I got in this mess in the first place - Any and all communication with me needs to be via email.

Since 6 February I have received 2 calls from someone at Vodacom - but no emails! Nomsa from your Forensic department called me today - She doesn't even know what my issues are, but she wants to resolve them??? She didn't even get my name right - kept calling me Lisa - My name is Lizandra???

Now I am pleading...can someone who can actually help me, email me so that this mess can be cleared up once and for all???