RM
Ragiem M
1 reviews | Active since Nov 2017
15 Dec 2022, 18:22
Vodacom-please don't. Just don't
Three service request numbers and almost two weeks later and we still do not have internet access. Vodacom has the audacity to close service requests without confirmation from the customer if the issue is resolved. SR***, SR***, SR***. Really disappointing service from a customer who punts your organization each opportunity I get. Guess you are too busy to care about one customer.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Dec 2022, 08:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Dec 2022, 08:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RM
Ragiem M's updateReviewer Update
19 Dec 2022, 19:20Lo and behold. 19:15 on Monday, and no form of feedback that a person called Max promised on Friday.
RM
Ragiem M's update19 Dec 2022, 19:20
Reviewer Update
Lo and behold. 19:15 on Monday, and no form of feedback that a person called Max promised on Friday.