<p>Good Afternoon</p> <p> </p> <p>My Name is Botumile Thomas Mandries I had an incidence whereby I have been subscribed to anonymous services and the Billed me R1300,</p> <p> </p> <p>I just want to know who can I talk to regarding this because this is unacceptable.</p> <p> </p> <p>The Cell numbers that got billed is for my 3G Modem ********** 553.</p> <p> </p> <p>How was it Possible to Subscribe to this Kind of Services when I use 3G Modem?</p> <p> </p> <p>Dear Botumile Thomas Mandries,<br /> <br /> Thank you for contacting WASPA (Wireless Application Service Providers' Association). The Wireless Application Service Providers' Association is an industry body representing various WASPs who provide content services over the cellular networks (ring-tones, wallpapers, competition, bulk-sms etc). We do not provide any services ourselves.<br /> <br /> As WASPA does not have access to cell phone accounts, please request the identity of the WASP/company that is debiting your account from your network service provider (if its unknown to you), so that WASPA can lodge an unsubscribe/complaint request on your behalf.<br /> <br /> Regards<br /> WASPA Secretariat<br /> http://www.waspa.org.za/</p> <p>Thanks</p> <p> </p> <p> </p> <p>Good Morning Charles Reuvers</p> <p> </p> <p>I got their name and is Opera Telecom</p> <p> </p> <p>But what surprised me is that how can a 3G Broadband Subscribe to daily contents hence it doesn’t even have Airtime or a Flexi or Minutes Plan?</p> <p> </p> <p>I failed to understand what happened here and I mean I have been using this numbers for more than 5 Years now and never had a problem like this</p> <p>Or do these People Target People With 3G Broadband Plans?</p> <p> </p> <p>What is the way forward now,</p> <p> </p> <p>I just want to know if I will be refunded or not so I can escalate it.</p> <p> </p> <p>Thanks</p> <p> </p> <p>Dear Botumile Mandries<br /> <br /> Due to unforeseen power outage in my area, I only lodged your complaint this morning.<br /> A request has been logged on your behalf on the WASPA system. It has been sent to the WASPA member or members who operate the subscription services indicated.--<br /> <br /> Proof of subscription and a refund have been requested on your behalf by WASPA.<br /> <br /> The reference number for your request is: ********** <br /> <br /> If you want to check the status of your unsubscribe request on the WASPA system, please visit the following link:<br /> <br /> http://www.waspa.org.za/unsub/status.php<br /> <br /> You will need to provide the above reference number, and the mobile number associated with the unsubscribe request.<br /> <br /> Please allow five working days for resolution of this request.<br /> <br /> (Please note if you do leave a comment on the WASPA system, this will flag the comment and will cause a delay in resolution. Rather email WASPA with your comment).<br /> <br /> Regards<br /> Charles Reuvers<br /> WASPA Secretariat<br /> http://www.waspa.org.za/</p> <p> </p> <p>PLSE STOP IT PEOPLE</p> <p> </p> <p>STOP SUBSCRUBING MY 3G TO THIS THINGS</p> <p> </p> <p> </p> <p>STOP!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>STOP.</p> <p> </p> <p> </p> <p>PLSE STOP IT PEOPLE</p> <p> </p> <p>STOP SUBSCRUBING MY 3G TO THIS THINGS</p> <p> </p> <p> </p> <p>STOP!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>STOP.</p> <p> </p> <p>This one is for today </p> <p>Reminder:Content@ http://mopawno.com/?m= ********** 3553 U are subscribed 2 MOpawnO. Subscription R7/day.Unsub?msg stop to 44477. Help? ********** 4630(VAS)</p> <p> </p> <p>Thanks for your call. Your request will be processed within 24 hours. ********** <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you Very much for Resolving my Query.
Thanks to these WASPA Members:
- Opera Telecom t/a Opera Interactive/Oxygen8 Communications
- STS (Smartcall Technology Solutions)
- Mobliix
And Vodacom
I appreciate.
Thank you Very much for Resolving my Query.
Thanks to these WASPA Members:
- Opera Telecom t/a Opera Interactive/Oxygen8 Communications
- STS (Smartcall Technology Solutions)
- Mobliix
And Vodacom
I appreciate.
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