1 reviews | Active since Feb 2012
Vodacom, please confirm my upgrade!!!!
Does Vodacom really want you to renew your contract? Surely this is business for them, although one wouldn't think so.
How long does it take for my upgrade to be confirmed? I phoned on Wednesday morning to upgrade and I have yet to be contacted for confirmation. I called again this morning and was told that confirmations would contact me. I am still waiting.
In the mean time of course, I am sitting with an old phone which no longer works.
Oh Vodacom, this might just be the final straw - 2017 has not been a good year for Vodacom experiences and maybe it is time for a change as being a loyal customer has no reward. :(
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team