1 reviews | Active since Dec 2009
Vodacom please close your fiber business as you cannot deliver and return it to Evotel and admit that you have failed
On 15 December I wrote here that Vodacom monopolizes a service and cannot deliver. \
Guess what, THEY STILL HAVE NOT DELIVERED MORE THAN A MONTH LATER AND I AM STILL WITHOUT INTERNET DUE TO THE FACT THAT THEY HAVE MONOPOLIZED THE SERVICE!
Their official business reply is also so poor and I bet you the one to this one will be as petty as the last one.
They called me Friday the 22 December asking me if someone could be home the next day and they would contact me to let me know what time. Guess what, I STAYED AT HOME THE WHOLE DAY FOR NOTHING EVEN HAVING TO SUBCONTRACT MY WORK CAUSING ME TO LOSE INCOME AGAIN!
Up until today I still have no fiber and they have monopolized the internet for my complex meaning that I have to keep on buying mobile data to run my business... This must tell you something about the integrity of Vodacom and how little they care for the small business and entrepreneurs that we just must continue to fork out buying mobile data as they cannot get their act together, PATHETIC!
Last week Thursday the sales consultant contacts me promising me that they will have everything happen this week. Guess what, STILL NO INTERNET! I saw a Vodacom technician on site on Friday and asked my sales consultant if they may be installing my internet then and guess what, HE CONVENIENTLY DOES NOT REPLY! He has received this message last week already but he has the cheek not to reply or to ensure I have my problem sorted!
So Vodacom has failed over and over again and I know I am not the only one if I see the comments from my post on 15 December.
Can anyone recommend to me another way of getting internet in the new Sandown area in Milnerton Rural? I do not want to give my money to this pathetic Vodacom.
They make us look like a third world country expecting us to be happy with such pathetic service.
Get out of the fiber business Pathetic Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Andre,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear Andre,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
