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Lorraine N
1 reviews | Active since Sept 2016
15 Jun 2020, 15:50
VODACOM please assist asap
I called vodacom three times today to request for a statement of account of my contract line but my call was cut "three times". All i need are the details of who account was handed over to, amount due.
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Replies (3)
Vodacom's replyOfficial
15 Jun 2020, 16:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2020, 16:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Lorraine N's updateReviewer Update
15 Jun 2020, 16:27Thank you
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Lorraine N's update15 Jun 2020, 16:27
Reviewer Update
Thank you
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Lorraine N's updateReviewer Update
18 Jun 2020, 17:07Thank you soo much for the prompt response.
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Lorraine N's update18 Jun 2020, 17:07
Reviewer Update
Thank you soo much for the prompt response.