1 reviews | Active since Jan 2015
Vodacom PLEASE !!!!
<p>I am so close to having a breakdown with Vodacom!</p> <p>I just upgraded to a Samsung Galaxy S8+ and as the 2 guys were having such a ball helping me I think they ******ed up something. On my 'My Vodacom' App (please fire the person who is doing the designs and changing it a million times a year) My number is shown as a prepaid number!!! How on earth can this be? How am I supposed to buy data, which is also priced ridiculously!? I always have some sort of problem I am so fed up beyond repair!</p> <p> </p> <p>As I also upgraded nothing was in stock. I dare not call the center as one person will just simply state that they are not in "that" department and just keep on transferring me to the next one.</p> <p> </p> <p>1. I am not prepaid, now I can't buy any data like I just did the previous week.</p> <p> </p> <p>2. Nothing in stock and telling me stories about only the first 100 people get a certain thing that is being advertised.</p> <p> </p> <p>3. STOP IN THE NAME of all that is good and perfect, just stop changing the App!</p> <p> </p> <p>PLEASE GET BACK TO ME ON THIS!!!! I NEED TO BUY DATA AS I DONT HAVE WIFI AT WOR****!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your query has now been resolved.
Regards
Dc
Best regards,
Good Day
Kindly note that your query has now been resolved.
Regards
Dc
Best regards,
