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Dominique M

1 reviews | Active since Jan 2020

04 Jan 2020, 09:13

Vodacom playstation and tv deals

So i took out a vodacom fibre contract with a playstation and a tv. My fibre was installed two weeks later. When i started to ask about the add on products they just told me there was a hold up. After a month i find out that vodacom does not have any stock. It was a Christmas present and here i am still without my products. If i knew that vodacom has such bad service i would have taken out my fibre with a much cheaper and better service provider. 2 months later and vodacom still advances the playstation!!!! Words can not describe the anger. I use to work for vodacom for years and this is the service you get. I will never in my life recommend vodacom ever again. Every day i have to phone and find out whats going on. They cant even phone me back.

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Replies (2)
Vodacom
Vodacom's reply04 Jan 2020, 11:56
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
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Dominique M's update04 Jan 2020, 12:51
Reviewer Update
I so not need assistance i need the playstation and tv that i sighned for