1 reviews | Active since Oct 2013
Vodacom playing games with me
On Monday 24 June, I wrote a review here of how Vodacom wanted to get me into a new contract unaware. This was around 9-10am around passed 12 I got a call from Vodacom saying the issue is cancelled. Got another call from Vodacom on Tuesday from a different person asking why I cancelled the deal, nonetheless I got to explain again that it's not what I agreed to then again they confirmed that the will cancel the product on their side. This morning 27 June, I wake up to 7 smses from Vodacom, 1st text welcomes me to vodacom family, 2nd text tells me of a new price plan number on the 064 number which I don't know, 3rd text tells me my alternative number for notifications has been updated, 4th Vodacom a airtime transfer activated, etc I mean really. Vodacom which part of my monday query did you fix really? I already have 3 contracts with you guys I don't need another one please.
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
