CP
Claudette P

1 reviews | Active since Jan 2017

16 Jan 2017, 22:58

Vodacom play everyday winnings cant be used

<p>I WON 500mb on Vodacom play everyday!!!!! Jippy NO NOT JIPPY!!!! </p> <p>All of a sudden the internet goes ON OFF ON OFF ON OFF.</p> <p>Struggling almost all day to get 1 game downloaded. Still NO game!!!!!</p> <p>Call Vodacom Customer Care!!!!!!!! Spoke to atleast 6 people!!!!!!</p> <p>Did everything they said.......</p> <p>STILL NO INTERNET...... (£(£+£-@(#)@)+£+@)(#+£</p> <p>I have 500MB data that I can do NOTHING WITH</p> <p> </p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply17 Jan 2017, 07:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Jan 2017, 16:29
Official

Dear Client

I apologise for the internet issues you have been experiencing. I loaded an extra 500MB data on your number as a gesture of goodwill for the inconvenience caused.

The expiry date is the end of next month.

Kind regards

Vodacom Consumer Website Team