Vodacom Play Everyday is a Big ****

<p>I played and won a free full song download. While I was still downloading I got a message that said "thanks for subscribing to music download" I immediately called Vodacom and they assured me there's no subscription on my account. But seeing that I was loosing airtime unaccounted, I called again and they told me I have that subscription of R9.99 for music. I told them to cancel since I didn't subscribe and I couldn't find the function to cancel on my side. They failed to cancel and told they sent my request to back office and gave me a reference. Seven days later I got an SMS to say my enquery has been closed. Didn't understand the meaning of closed since is doesn't say whether it's resolved or not.</p> <p>Hardly 24hrs after that, I got another SMS that say my music subscription will be renewed. From then on, I get SMS's which says my subcribtion is renewed and the next day I get another to say it will be renewed. You cannot find anything on the website to cancel this or on their *111#options.</p> <p>Im leaving Vodacom after over 12 to 15 years of loyalty to them because of this tactics.</p> <p> </p>