1 reviews | Active since Aug 2017

02 Aug 2017, 10:39

VODACOM Play Everyday Competition

<p>Two points.</p> <p>Million a month draw winners' names are nowhere to be found. There is no proof that this draw actually takes place. I doubt that it actually does. </p> <p> </p> <p>Nowhere in the rules on the app does it state that you need to keep the sms as verification. Only on the website.</p> <p> </p>

0
Replies (3)
Vodacom
Vodacom's reply02 Aug 2017, 11:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Aug 2017, 13:53
Official

Dear Miss Stephanie Wilson Frerk,

Please note that terms and conditions apply.

http://www.vodacom.co.za/vodacom/summer/summer-terms-and-conditions

Regards,

CB

's update02 Aug 2017, 14:46
Reviewer Update

Hi CB

I did receive an sms from someone and it repeated the terms and consitions which I had already found on the sight. I just thinks that the app should spell out the same.

I also understand the previous winners are to give permission for their photos to be published. However, names should suffice if one can find them. There is no referal tab to any winners.

You and I can sit and debate these issues all day long and still the same replies will come up.

So yes, questionable as it is, it remains and is what it is and lets leave it at that.

Regards