1 reviews | Active since Dec 2016
Vodacom play everday ****
<p style="color: #555555;"> Vodacom Play everyday enquiry <br />Afternoon<br />Reference number: <a href="tel:1- ********** 461260">1- ********** 461260</a><br />My name is Sifiso Shabalala using the number <a href="tel: ********** 150"> ********** 150</a> which is registered under my wife's name Palesa Shabalala who uses the number <a href="tel: ********** 855"> ********** 855</a> if you need any account validations.<br />I am sending screen shots of the queiry i logged on the 14 of November 2016 about vodacom play everyday Edgars discount vouchers i received when i played 5 different times but it give me the same voucher numbers 5 times<br />I am sending these as per conversation i had with Smangele Mokoena at Solutions as she was requested to sk me to send the screen shots of the voucheing</p> <p style="color: #555555;"> </p> <p style="color: #555555;">Above is the message i sent to vodacom after a month of run arounds whith my quiery. I have to more than 10 ppl at vodacom regarding the matter and i am told different stories eveytime i call. I am sick of and i will leave it as i used my money to play but was ****ed into this thieving by vodacom as if taking our airtime and data is not enough now this.</p> <p style="color: #555555;"> </p> <p style="color: #555555;">Pls assist me this i need to use my vouchers bt cannot cauz they are the same code.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still waiting like all the other times vodacom promised to call me
Still waiting like all the other times vodacom promised to call me
I have been holding for an hour for someone who was consulting a senior as i had to call again as you guys did not come back to me as promised. Only to be told that the office which deals with my quiery is closed yey i have been calling almost everyday since 14 Novvembe now to be told this nonsense. Vodacom i dare you to not solve this today so that you see what will happen. Keep pushing me.
I have been holding for an hour for someone who was consulting a senior as i had to call again as you guys did not come back to me as promised. Only to be told that the office which deals with my quiery is closed yey i have been calling almost everyday since 14 Novvembe now to be told this nonsense. Vodacom i dare you to not solve this today so that you see what will happen. Keep pushing me.
