SS
Sifiso S

1 reviews | Active since Dec 2016

20 Dec 2016, 09:37

Vodacom play everday ****

<p style="color: #555555;"> Vodacom Play everyday enquiry <br />Afternoon<br />Reference number: <a href="tel:1- ********** 461260">1- ********** 461260</a><br />My name is Sifiso Shabalala using the number <a href="tel: ********** 150"> ********** 150</a> which is registered under my wife's name Palesa Shabalala who uses the number <a href="tel: ********** 855"> ********** 855</a> if you need any account validations.<br />I am sending screen shots of the queiry i logged on the 14 of November 2016 about vodacom play everyday Edgars discount vouchers i received when i played 5 different times but it give me the same voucher numbers 5 times<br />I am sending these as per conversation i had with Smangele Mokoena at Solutions as she was requested to sk me to send the screen shots of the voucheing</p> <p style="color: #555555;"> </p> <p style="color: #555555;">Above is the message i sent to vodacom after a month of run arounds whith my quiery. I have to more than 10 ppl at vodacom regarding the matter and i am told different stories eveytime i call. I am sick of and i will leave it as i used my money to play but was ****ed into this thieving by vodacom as if taking our airtime and data is not enough now this.</p> <p style="color: #555555;"> </p> <p style="color: #555555;">Pls assist me this i need to use my vouchers bt cannot cauz they are the same code.</p>

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Replies (3)
Vodacom
Vodacom's reply20 Dec 2016, 11:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SS
Sifiso S's update20 Dec 2016, 16:09
Reviewer Update

Still waiting like all the other times vodacom promised to call me

SS
Sifiso S's update21 Dec 2016, 10:57
Reviewer Update

I have been holding for an hour for someone who was consulting a senior as i had to call again as you guys did not come back to me as promised. Only to be told that the office which deals with my quiery is closed yey i have been calling almost everyday since 14 Novvembe now to be told this nonsense. Vodacom i dare you to not solve this today so that you see what will happen. Keep pushing me.