Vodacom platform for *******, **********, and money launderers

Vodahone live charges R10 a day. The gentleman at the "helpdesk" did not know how to solve the problem. I told him it is because the ********** do not want him to know. I have not used the vodafone live website in 2 years. Vodacom trick you to subscribe to some site charging you via the internet, also known as theft. Vodacom can cancel it, but it is very difficult to stop or not stop it at all from the start? There are faceless people sitting behind this strategy, people you cannot see, cannot talk to. The staff in the back office are not informed how and why this process is in place. The gentleman at the helpdesk "escalated" my problem to a "Solution Expert", passing the buck. What a joke, he also could not give me a telephone number to follow up, which is another way to not do anything about it and keep on *****ing and possible money laundering processes. I can keep on phoning the helpdesk repeatedly, but my problem will not be solved, I can get a lawyer, but he will also have to go through the red tape himself. It is time for a class action, this ***** must stop! Vodacom allows its platform to be used by ********* from within Vodacom and external vendors. If necessary, we can send someone to do some basic programming to stop Vodacom and external companies to charge you unwanted services. All Vodacom must do is cancel the ********** charges at the start, not cancel it when they have made the extra income budgeted for. The Vodacom tactic is like the debit order ***** taking place, hoping it will not be spotted by customers. I see on other complaints Vodacom issues a standard reply for everyone, hat also will not solve our problems, we need to find and speak to someone with the so-called expertise and a direct line to use until these elusive charges are stopped. I will now post this review, get a standard response, and then nothing.... and start class action.

#ClassActionVodacom*****