vodacom places no value on customers period!!!

This is a follow up on the report I wrote last week.Vodacom has done nothing about my complaint and they have disrespected me even more. The customer care has not called me regarding my complaint. Secondly, after giving Vodacom a clear instruction to cancel my order they failed to deliver, I went into a Vodashop to do an upgrade there on Saturday.To my shock, the order had not been cancelled!!As such I could not do an upgrade.This was more than 48 hours of instructing Vodacom to cancel my order because of no delivery, after a very negative attitude...perhaps the call centre's work is to frustrate customers...??? As I type this complaint, it is 12 days since I first calledVodacom, I do not have the upgrade I requested and they blocked me from upgrading at a Vodacom Shop. Wow!!!