PM
Puseletso M
1 reviews | Active since May 2019
13 May 2019, 17:00
Vodacom Phone Insurance ****
Worst experience with my device insurance and the worst service from the call centre agents. Device was insured with Finrite through my vodacom device contract. Three months later after submitting documents for my lost phone, no device was handed to me and money is still being deducted. What am I paying for...a ****** phone? Biggest ****. Finrite and Vodacom phone isurance
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 May 2019, 09:01 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 May 2019, 09:01
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team