LN
Londanani N
1 reviews | Active since Feb 2021
01 Mar 2021, 12:03
VODACOM PHONE CONTRACTS
I had Vodacom contract phone 2018 mid of 2019 my contract ended. Then I informed Vodacom consultant that am no longer working, they say I must make arrangement with them from last year i have been paying but November I didn't manage to pay though i made arrangements, December I did pay double amount of the arrangement. Now they handed me over. Vodacom didn't bother to let me know that their handing over my account to the lawyers.
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Vodacom's replyOfficial
01 Mar 2021, 14:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2021, 14:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team