MM
Masungulo M

1 reviews | Active since Apr 2022

17 Apr 2022, 07:09

Vodacom Phone contract.

Took out a phone contract with vodacom via a phone call. My monthly bills keep on increasing, the person who helped me with the contract didn't tell me most of the things such as that after 3 month I will start paying R66 more to my bills. Vodacom keep on adding things such as truecaller which I don't have, I tried calling Vodacom to address this matter but I didn't get any help. I will definitely not recommend to take out a contract with Vodacom, at the beginning you will be paying around R200 but by the time your contract end you will be paying R500.

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Replies (1)
Vodacom
Vodacom's reply17 Apr 2022, 09:51
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team