1 reviews | Active since Sept 2011
Vodacom phishing
Vodacom does not safeguard their customers from ******* phishing and hide the deductions on their statements so that their customers cannot see it. I have a contract number for data that I use in my modem. This sim card is never taken out of the modem, and I use it for WiFi for my phone at work as Vodacom's reception is horrible in Jet Park, Boksburg. Noticed my data suddenly disappearing and phoned Vodacom and asked if there was any subscriptions going off. They told me there was 2. I cancelled both and demanded a refund. Can Vodacom explain how do you subscribe from a modem? Why can I not block future 'subscription'? I am waiting for a 'Solution Expert' to phone me. 'Your query has been escalated to one of our Solution Experts. Your ref number is: ***'
Best regards,
Best regards,
" Dear Customer, As per your ref *** Kindly note that we have reviewed the queried usage and can confirm that the reflected data usage is accurate and in harmony with the authenticated connectivity that has taken place Analysis of your Data Traffic Pattern is Indicative Of GOOGLE DRIVE,HTTP BROWSING,GOOGLE DUO,ACCUWEATHER,GOOGLE MAPS .As a Goodwill Gesture, we have re-loaded a complimentary 2GIG data bundle on your Account. It may be significantly helpful to install the My Vodacom APP in order to constantly manage and assess the usage on your number. Kindly refer to http://help.vodacom.co.za/personal/subtopics/45/Perfect-Start-up/246/Learn-how-to-Manage-Your-Data for additional tips on managing the data usage. We trust that this assists in clarifying matters. Have a pleasant day further
Your your query has now been resolved. Regards Consumer Website Team
Best regards,
" Dear Customer, As per your ref *** Kindly note that we have reviewed the queried usage and can confirm that the reflected data usage is accurate and in harmony with the authenticated connectivity that has taken place Analysis of your Data Traffic Pattern is Indicative Of GOOGLE DRIVE,HTTP BROWSING,GOOGLE DUO,ACCUWEATHER,GOOGLE MAPS .As a Goodwill Gesture, we have re-loaded a complimentary 2GIG data bundle on your Account. It may be significantly helpful to install the My Vodacom APP in order to constantly manage and assess the usage on your number. Kindly refer to http://help.vodacom.co.za/personal/subtopics/45/Perfect-Start-up/246/Learn-how-to-Manage-Your-Data for additional tips on managing the data usage. We trust that this assists in clarifying matters. Have a pleasant day further
Your your query has now been resolved. Regards Consumer Website Team
Best regards,