Vodacom personel don't know what is going on around them

<p>My data was cancelled by Vodacom and then corrected. I’m not satisfied with regards to their answer to why it happened. Where was it specified that the data expired at the end of December if I only signed the new contract in October last year???</p> <p>In my previous hello peter complaint I asked Vodacom if there is any deductions on my contract because my airtime keeps on disappearing without me using it. There should be no airtime deductions towards ANY third party, why is this still happening??? Why did Vodacom not answer me with regards to this problem?</p> <p>Thirdly Vodacom deducted my monthly contribution, but no airtime nor data was loaded onto my account. So Vodacom has no problem taking the money, but does not provide the service.</p> <p>This kind of service where the costumer has to do all the admin to ensure everything happens the way it should is absolutely unacceptable from any company. I said I will launch another complaint at the end of the day if I receive no feedback, which is obviously why I’m writing this.</p> <p>Since when is vodacom the joke of the day?????????</p> <p> </p>