RM
Rory M
1 reviews | Active since Nov 2022
07 Nov 2022, 12:38
Vodacom, persistent rude tele sales agent calls
I am disgusted with the rude and belligerent attitude of tele sales agents acting on behalf of Vodacom. I recently received a call from an agent who proudly announced that they were not selling me something, who then proceeded to tell me I had to sign a 24 month contract when I declined, the agent felt it necessary to forcefully question my decision and while I was responding to hang up the call. In the first instance I do not recall asking to be contacted for marketing or sales purposes, and I am usually pedantic especially about contact via my mobile phone. This is not the way to retain customers.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
07 Nov 2022, 14:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2022, 14:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
