ST
Shelly T

1 reviews | Active since Apr 2009

20 Sept 2017, 16:39

VODACOM PERSIST IN SENDING SPAM SMS MESSAGES

Despite repeatedly telling Vodacom to stop sending me their soccer sms messages, despite the fact that I registered years ago on the DMA website, Vodacom persist in sending me their SPAM sms messages and totally ignore what I want or don't want as the customer. Vodacom, who do you think you are???. I am now sick of it!!!!! I have complained numerous times on Vodacom's Facebook page but nothing has come of it

0
Replies (3)
Vodacom
Vodacom's reply20 Sept 2017, 17:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Sept 2017, 17:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Sept 2017, 15:23
Official

Dear Shelly Topham,

Thank you for your patience.

Our record reflects that you were contacted and assisted regarding the problem you reported.

I do apologise for the inconvenience caused.

Regards,

UW