Vodacom permanently contract

Item: Vodacom
Rating: 1
Author: Thabiso T

Hellopeter My name Is Thabiso. I was on the vodacom data contract that charged R279pm. The contract was from June 2019 to June 2021. It was supposed to end Last month and now I received an invoice from vodacom that says I must pay R345. I don't remember signing up for an indefinite permanent contract. ***?

Helpful (0)

Replies (2)

Vodacom's replyOfficial

09 Jul 2021, 11:23

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Jul 2021, 11:23

Official

Thabiso T's updateReviewer Update

09 Jul 2021, 13:09

Thank you very much, an agent called and assisted me with the cancellation of the contract.

Thabiso T's update09 Jul 2021, 13:09

Reviewer Update

Thank you very much, an agent called and assisted me with the cancellation of the contract.