1 reviews | Active since May 2018
Vodacom Periside
: I took a contract with Vodacom about 7 years ago on the telephone were I ordered a date card, laptop and a ****le. The problem is the ****le never worked, and even after I got a working ****le the signal at home was unusable. I continued to pay the contract because the laptop was OK. The contract was payed up, and they contact me yearly to renew it Every time I instructed them to cancel it They are still deducting every month, this is now for the last 4 years On my banking statement is the following : Debit Transfer Vodacom ********** 24 I ********** . Cancelling it at the bank did not solve the problem, because next mount the money is still going off. There is no email address on the Vodacom website. HOW CAN I GET RID OF THIS PERISIDE? WILL I EVER GET ALL MY MONEY BACK? DON'T THEY EVER LISTEN TO THE TAPED TELEPHONE CONVERSATIONS? Please can you help me, thank you
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
