Vodacom pending confirmation.....

Item: Vodacom
Rating: 1
Author: Werner V

Vodacom online upgrade pending confirmation.... This has been for a week now. Every time you phone to find out what is going on, they keep telling you the same thing and that they will get someone to phone you back.... Well guess what, no one is phoning back. How long does it need to take to verify the confirmation?

Helpful (0)

Replies (3)

Vodacom's replyOfficial

14 Nov 2019, 14:04

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply14 Nov 2019, 14:04

Official

Best regards,

Werner V's updateReviewer Update

14 Nov 2019, 16:57

Thank you, confirmation just came through. I will review once delivery has been made. Thanks

Werner V's update14 Nov 2019, 16:57

Reviewer Update

Thank you, confirmation just came through. I will review once delivery has been made. Thanks

Vodacom's replyOfficial

21 Nov 2019, 10:14

Dear Customer

Kindly be advised that we were not able to make contact with you. As per your recent post, you received confirmation.

Please contact 082 135, if you require further assistance

Best regards,

Vodacom's reply21 Nov 2019, 10:14

Official

Dear Customer

Kindly be advised that we were not able to make contact with you. As per your recent post, you received confirmation.

Please contact 082 135, if you require further assistance

Best regards,