Vodacom penalizes me airtime !!!

I would like to warn the public about a new stunt Vodacom is pulling.

I checked my airtime balance on 30 June at 20:57, and it was R628.26 and 461.33 MB. On 01 July at 06:53 I checked my airtime balance and it was R740.00 and 969.07 MB. On the 1st of a month, I must get my new allocated airtime of R370. This I did not receive.

I called Vodacom Customer Care to find out why have I not received R370 airtime as per my contract and they told me that I have forfeited R258.20 because I haven’t used enough airtime in 3 months. ***? It is blatant *****ing because it is my airtime that I have paid for and because I take care to keep airtime for emergencies and to use when I need it, I am penalized by almost 2/3 of my monthly contribution? Is that fare from Vodacom to penalize me because according to their rules I haven’t used enough of my airtime.

I want my airtime I paid for.