LM
Lesego M

1 reviews | Active since Jan 2014

19 May 2016, 12:25

Vodacom penalises ME for THEIR mistake...AGAIN!!

<p>Vodacom has blocked my number because of an error on their part resulting in a missed debit order. I'm sooooo sick and tired of vodacom's bull****! this is the third time they are doing this and its reflecting badly on MY records. and then they still want to charge ME extra for a resubmission debit order - talk about ****************!! its ridiculous that i have to ****** complain about Vodacom more than i actually get to use the service that i pay an arm and leg for on a monthly basis!! Oh, and by the way, they still havent sent the documents i requested from them this morning... what a surprise.</p>

0
Replies (2)
Vodacom
Vodacom's reply20 May 2016, 05:43
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
LM
Lesego M's update30 May 2016, 08:47
Reviewer Update
Nobody has responded to me yet and my line is still blocked... FANTASTIC job Mohamed Shameel Aziz Joosub! after all, I am just a drop in the ocean, why the hell should Vodacom treat a paying customer like myself with any decency??