AVdM
Amanda Van der Merwe
1 reviews | Active since Jan 2021
12 Aug 2023, 13:08
Vodacom ***** payments from customers.
There is 3x payments from Feb 2023 and March 2023 that we struggle to get allocated to our Vodacom accounts. Thabiso from vcontractor keep on saying he do not get the attachments on the email. The lines being disconnected from 8 Aug 2023. Every day locked and I need to call the accounts department. Explaining every day the story just to get the lines activated again. This is very bad service. The moment this matter is resolved we WILL cancel our contract with Vodacom.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
12 Aug 2023, 16:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2023, 16:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
