KN
Karabo N
1 reviews | Active since Jan 2014
23 Jan 2024, 12:03
Vodacom Payment Services a ****
I have been dealing with Vodacom Payment Services since 2022. My previous case has since been closed with no resolution. I cancelled their services in January 2023 and i received the confirmation of cancellation. They are still debiting me for a device i last used in 2022 and requested cancellation on. Please refund my money and come and collect your device.
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Replies (2)
Vodacom's replyOfficial
23 Jan 2024, 12:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jan 2024, 12:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Jan 2024, 14:49Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly contact the Legal Department o *** free from a Vodacom sim card.
Regards Vodacom Consumer Website Team
Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jan 2024, 14:49
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly contact the Legal Department o *** free from a Vodacom sim card.
Regards Vodacom Consumer Website Team
Regards Vodacom Consumer Website Team
Best regards,