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Titus S
1 reviews | Active since Jan 2025
13 Nov 2025, 12:20
Vodacom payment history
Firstly to get through to Vodacom is not as easy as one would think. My Vodacom payment history for the month of October is showing arrears whereas I paid. Vodacom won't help me to get this mess rectified, I'm even thinking of terminating all my contracts with them if this mess is not fixed.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 Nov 2025, 12:44 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply13 Nov 2025, 12:44
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
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Titus S's updateReviewer Update
13 Nov 2025, 13:51Vodacom did contact me and they promised to get back. They should be able to fix this, there is a R95 rands that was charged over and above my bill however the payment I made did include it so there is no reason for me to be penalized for something that I paid. I'm waiting for an update.
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Titus S's update13 Nov 2025, 13:51
Reviewer Update
Vodacom did contact me and they promised to get back. They should be able to fix this, there is a R95 rands that was charged over and above my bill however the payment I made did include it so there is no reason for me to be penalized for something that I paid. I'm waiting for an update.
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Titus S's updateReviewer Update
17 Nov 2025, 09:53I would like to thank the gentleman by the name Deon who is very clued up with what he is doing. Vodacom you need a lot the Deons there! Keep up the good work Deon, you knew exactly what was frustrating me and you knew exactly what to do and how to do it. The matter was resolved and I'm a happy customer once again!
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Titus S's update17 Nov 2025, 09:53
Reviewer Update
I would like to thank the gentleman by the name Deon who is very clued up with what he is doing. Vodacom you need a lot the Deons there! Keep up the good work Deon, you knew exactly what was frustrating me and you knew exactly what to do and how to do it. The matter was resolved and I'm a happy customer once again!