Vodacom - Payback my money.

<p>In July 2016 I did an upgrade at Vodacom Gateway in Durban. I reversed and cancelled it the very next day. I went to do an upgrade to an iPhone, and the Consultant (Ridwaan) that helped told me iPhones are bad phones and there is better phone in the market which was an LG and he told to take it and bring it back if I dont like it. I didnt like it and I took back to the store the next day (26 July 2016) . Ridwaan told me he would reverse the upgrade and I should not worry. Month after after Vodacom kept charging and debiting my bank account for the airtime & device that I returned to the store. I noticed that on my Vodacom account an amount of +/-R7500.00 was credited which I thought was for the device. Thereafter, Vodacom continued to charge me for the device, which makes no sense. Now Vodacom needs to payback all the money they took from my account because I was charged for the device which I returned to the store.</p> <p> </p> <p>Vodacom Gateway (Manager - Jeremiah) says he cant help I must fight this refund on my own with Vodacom. I have been speaking to a million consultant and I have been given a million excuses...</p> <p>I find it unfortunate that Jeremiah was not interested in helping me with this situation infact I am planning to write a separate review about the treatment received from the store.</p> <p> </p> <p>The last reference number received was 1- ********** ********** </p>