AO
Anthea O
1 reviews | Active since Mar 2021
22 Sept 2025, 09:53
VODACOM PAY MY REFUND!!
Vodacom please pay my refund. My reference is EC-21MY-1VJGMG. Iv waited over 14 days. This company is useless. No proper processes in place. Employees in the refund department are so relaxed. No sense of urgency and very very poor customer service. Im so disappointed.
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Vodacom's replyOfficial
22 Sept 2025, 10:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2025, 10:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team