1 reviews | Active since Dec 2016

02 Dec 2016, 18:16

Vodacom Pay as you Go (customer service)

<p>Data and airtime available when dialing '100', but when dialling "*111#" no data nor airtime is available, and thus can't make calls.</p> <p>Visited the Vodacom shop in Menlyn and they had to lodge a complain; we were told to wait 24 hours.</p> <p>Called the number given to us 24 hours later, we are told to wait 48 hours</p> <p>Callled 48 hours later, we are told to wait till after the weekend, no one in working in the weekend</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply03 Dec 2016, 08:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team